Privacy Policy

Elite Remaps Ltd (company number 07229670), trading as Elite Remaps, is the controller of the personal information described in this policy. You can contact us at sales@eliteremaps.com or 0113 257 5338.

• Enquiry details you give us through quote forms, the contact page, phone, email or WhatsApp, such as your name, phone number, email address and vehicle details.
• Booking and service records, including the vehicle you want remapped and the work we carry out.
• Basic technical data such as browser type and pages visited, collected through cookies and similar technologies.

• To respond to your enquiry, provide a quote and deliver our services.
• To keep records of work carried out, including for warranty purposes.
• To meet legal, accounting and regulatory obligations.
• To keep our website secure and understand how it is used so we can improve it.

Our lawful bases are performing a contract or taking steps at your request, our legitimate interests in running and improving our business, and compliance with legal obligations. Where we rely on consent, you can withdraw it at any time.

We use cookies and similar technologies that are needed for the website to work, and to understand how visitors use it. You can control or delete cookies in your browser settings. Blocking some cookies may affect how parts of the site work.

We do not sell your personal information. We share it only with service providers who help us run our business (such as hosting, email, messaging and payment providers), and with authorities where required by law. These providers may only use your information to provide services to us.

We keep enquiry information for as long as needed to deal with your request and for a reasonable period afterwards. Service and accounting records are kept for as long as the law requires.

Under UK data protection law you can ask to access, correct or delete your personal information, object to or restrict how we use it, and request that it be transferred to you. To exercise these rights, contact us using the details above. You also have the right to complain to the Information Commissioner's Office (ico.org.uk).

Dealers and partners using our White Label product are covered by our White Label Privacy Policy as well as this policy.